Shipping & Delivery Policy
PBTS sells digital services only. Here is how and when your purchase is delivered.
01What we sell
PBTS sells online access to a web-based charting and trading-practice platform (plans) and to premium indicators that work inside it. These are digital services only. No physical goods are sold and nothing is shipped, so there are no shipping charges and no courier or delivery address is needed.
02How it is delivered
- Your purchase is switched on in the PBTS account that you are signed in to (your Google account) at primebulls.co.in.
- Payments completed through an online payment gateway are activated instantly after the payment is confirmed.
- Payments that are checked by hand (for example a UPI transfer with a transaction id) are activated within 24 hours, usually much sooner.
- A confirmation e-mail is sent to your registered e-mail address when the purchase is activated, and the plan, its end date and your indicators are shown in your account.
03How to use it
Open the website in a modern browser (Chrome, Edge, Safari or Firefox) on your computer, phone or TV and sign in. For MT5 features, the free PBTS Connector for Windows is downloaded from inside the app.
04If you do not receive access
If your purchase is not active within 24 hours of payment, write to support@primebulls.co.in with your registered e-mail and the payment reference. We will activate it or, if that is not possible, refund the payment as described in the Refund & Cancellation Policy.
05Service area
The service is available online. Prices are shown in Indian Rupees (INR). Users are responsible for following the laws that apply in their own country or state.